Technical support

Questions and Answers


How to install Amazing Clock?

1. Download the latest version of Amazing Clock or Amazing Clock collection as a self-extracting executable and run that executable to begin the installation.
2. The installation program will walk you through the process of setting up Amazing Clock.
3. After you have pressed the Finish button, the installation program will copy the files into the specified folder and configure Windows for using Amazing Clock.

Why should I register my Amazing Clock?

Registering your product is quick and easy and qualifies you for a wide range of benefits and notification of product announcements, updates, events, and special offers: 24/7 technical support, full version of the program and all future updates for free.

How does Amazing Clock use my registration information?

Amazing Clock uses registration information to provide you with relevant communications (if you opt in to receive such information) as well as personalized help when accessing technical support. We do not rent, sell, or lease customer information to third parties. View the Online Privacy Policy.

How to register Amazing Clock?

After you have paid your registration fee, you will receive an e-mail message with the license key. You should do the following to register the software:
1. Run Amazing clock and select 'Registration' from the popup menu to open the Registration Dialog.
2. Enter the license key (case sensitive) and click the 'OK' button in the opened window (to paste the license key to the registration window, select it in the message and copy it to the clipboard using the Ctrl+C combination, and then paste to the registration window pressing Ctrl+V).

How to stop alarm sound?

Right-click on the tray icon of Amazing Clock and select 'Stop the music!' from the pop-up menu.

Timezone information is incorrect. Why?

This is because of incorrect Windows DST records. You can correct them manually using Time Zone Editor ( 23kB).

How to uninstall Amazing Clock?

1. Make sure Amazing clock is not running.
2. Choose 'Start - Programs - Amazing Clock - Uninstall'. Or, if this command is not present on the menu, open Control Panel, and use its Add/Remove Programs command to uninstall Amazing Clock.

Contacts


Reporting problems

If you have a technical support question, please contact at support@amazing-clock.com and inform us about the following:

  • Amazing clock version (from About dialog);
  • Windows version;
  • PC configuration;
  • Description of your problem (as much information as possible to retrieve the problem).
  • Other questions

    If you have any questions, comments or suggestions about Amazing Clock or would like more information, please email at support@amazing-clock.com. If you are a registered user please provide your license number to receive support priority over unregistered users.



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